We Got Your Mac

Decide if adopting Apple’s Mac platform at scale is right for your organization with this podcast. We don’t just tell you the pros, but we discuss the challenges you may face when looking to implement or expand the usage of Mac. In each episode, we feature experts in user experience, security, networking, and procurement to explore what it means to buy, deploy, and manage large numbers of Mac devices across the enterprise. If you’re considering how Mac may help you win top talent and wondering about the bigger organizational implications, this podcast is for you.

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Episodes

Tuesday Oct 29, 2024

In this episode, Victoria is joined by Terry Schussler, a self-taught programmer and innovator with extensive experience in software development and technology. Terry shares insights into the world of spatial computing, explaining how it differs from augmented reality (AR) and virtual reality (VR). The conversation delves into the intersection of generative AI and spatial computing, exploring how AI enhances user interactions and personalizes experiences. 
This episode of We Got Your Mac is presented in collaboration with Innovation Heroes. Innovation Heroes is an SHI podcast exploring the people and businesses driving change in our drastically disrupted world. Host Ed McNamara explores some of the most inspiring stories of business innovation in the post-pandemic era. 
Discussed in this episode: 
Explanation of spatial computing and how it differs from augmented reality (AR) and virtual reality (VR). 
Key technologies enabling spatial computing, including spatial mapping, object tracking, and human-machine interfaces. 
Discussion on the Apple Vision Pro and its unique features. 
Potential applications of spatial computing in various industries, such as data visualization and collaboration. 
The intersection of generative AI and spatial computing and how AI enhances user interactions. 
Future advancements and the potential impact of spatial computing on enterprise and consumer spaces. 

Tuesday Oct 15, 2024

In this episode, Victoria catches up with Tom for an update on his ongoing deployment project. As Tom's team starts to wrap up the project, they need to address concerns and strategies around application compatibility. 
Next, Victoria is joined by colleagues Matt, Cheryl, and Phalgun from SHI to recap their recent experience with the Apple Vision Pro in London. They share their thoughts on the device's capabilities, potential use cases, and the overall impact of spatial computing on various industries. They discuss the excitement and possibilities that Vision Pro brings to the table, as well as some of the challenges and considerations for its adoption in the enterprise. 
Discussed in this episode: 
Challenges in deploying Macs and iPads. 
Application compatibility concerns and solutions. 
Encouraging platform adoption without forcing it. 
Lessons learned from Apple's AI tools and chip architecture. 
Initial impressions and expectations of Apple Vision Pro. 
Vision Pro educational content and applications. 
Vision Pro cost considerations and return on investment. 

Tuesday Oct 01, 2024

In this episode, Victoria and Scott sit down with Michael Covington, Vice President of Portfolio Strategy at Jamf, to delve into the latest Jamf Security 360 annual trends report. They explore the key findings of the report and discuss how these insights can help organizations enhance their security posture. From emerging threats to best practices in device management, this conversation is packed with valuable information for anyone interested in cybersecurity and enterprise technology. 
This episode is sponsored by Jamf. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end users love and organizations trust. Jamf is the only company in the world that provides a complete management and security solution for an Apple-first environment that is enterprise secure, consumer simple, and protects personal privacy. 
Discussed in this Episode 
Overview of the Jamf Security 360 annual trends report 
Key findings and statistics from the report 
Emerging cybersecurity threats and trends 
Best practices for device management and security 
Strategies for improving organizational security 
Future outlook and predictions in the cybersecurity landscape 

Tuesday Sep 17, 2024

In this episode of We Got Your Mac, Victoria gets an update from Tom Rice on his ongoing Apple device deployment project. They discuss the challenges and solutions related to shared mobile devices, security, and compliance. Then, Victoria and Michael are joined by SHI’s AI PC expert Ruva Chimusoro, exploring what makes AI PCs unique, what their benefits are, and how organizations should approach them.  
This episode is sponsored by OtterBusiness. For more than 25 years, innovations from Otter Products have been deployed by some of the largest enterprise and public sector organizations in the world. They have partnered closely with end-customers, strategic partners, and authorized resellers to support their efforts and gather feedback on how they can evolve their products and support model to ensure continued success. These inputs, along with an iterative approach, have become the foundation for the newly created OtterBusiness brand and supporting organization. OtterBusiness is committed to innovating and activating business solutions that break barriers and empower customers and partners to unlock their full potential. 
Discussed in this episode: 
Challenges with shared mobile devices and the need for compliance. 
Solutions for identifying users and ensuring security. 
Single sign-on experience and mapping iPads to identity providers. 
Balancing security and usability. 
macOS Security Compliance project and its benefits. 
Introduction to AI PCs and their definitions. 
Explanation of neural processing units (NPUs) and their benefits. 
Discussion on hardware and software advancements. 
Spec recommendations and their implications. 
Role of cloud computing in AI processing. 
Apple's approach to AI capabilities and memory specifications. 

Tuesday Sep 03, 2024

In this episode of We Got Your Mac, Victoria and Scott are joined by Weldon Dodd, Senior Vice President of Global Solutions at Kandji, to analyze Apple's Worldwide Developers Conference (WWDC) and the beta season that follows. We discuss the latest features coming to Apple’s operating systems, the transition to Declarative Device Management (DDM), and strategies for IT admins to prepare for the upcoming OS releases. Weldon shares his extensive experience in Apple IT, offering valuable insights and practical advice for managing Apple devices in an enterprise environment. 
This episode is sponsored by Kandji. Kandji is a modern device management & security solution for Apple devices built to deliver automation and intuitiveness for both the admin and end user. Kandji's reimagined approach for device management and security through advanced automation ensures critical delivery of management and deployment of enterprise-scale Apple fleets. 
Discussed in this Episode  
Overview of WWDC and its significance for Apple IT professionals 
Key announcements and new features from WWDC 
The 3-month beta period and its importance for application compatibility 
Transition from Mobile Device Management (MDM) to Declarative Device Management (DDM) 
Benefits of DDM: real-time status updates and reduced management overhead 
Preparing for new OS releases: validation of devices and applications 
Strategies for rolling out new OS versions to enterprise devices 
Importance of keeping devices updated for security and feature improvements 
Using automation and management tools like Kandji to streamline OS deployment 

Tuesday Aug 20, 2024

In this episode, we catch up with Tom Rice for another update on his deployment project with a large retail customer. The project involves transitioning to iOS devices for handheld point-of-sale terminals and providing Macs to back-office employees. Tom discusses the customer’s network setup across all their retail locations and shares insights on overcoming connectivity issues using the Mac Evaluation Utility. 
Next, Steve Weiner, Principal Architect at SHI and recently awarded Microsoft MVP, joins the conversation to talk about the latest updates in Microsoft Intune. Steve explains how the new Platform SSO feature allows users to log into a Mac using their Microsoft Entra ID (formerly Azure Active Directory) credentials, providing a seamless single sign-on experience. This integration simplifies Mac management and enhances security, particularly for organizations with mixed Mac and Windows environments. 
This episode of We Got Your Mac is presented in collaboration with SHI’s Mac Readiness Assessment. For a limited time, eligible customers who complete the assessment get a free trial of top-tier MDM solutions like Jamf Pro or Kandji. Visit SHI.com/MacAssessment today to see how SHI can unlock the full potential of your Apple fleet. 
Discussed in this episode  
Automatic network connection for new devices using a certificate chain of trust.
Provisioning network setup for initial device configuration.
Troubleshooting network connectivity issues using the Mac Evaluation Utility.
Overview of enrolling Macs in Microsoft Intune.
Explanation of the new Platform SSO feature allowing users to log into Macs using Microsoft Entra ID (formerly Azure Active Directory) credentials.
Benefits of Platform SSO for seamless single sign-on experience and improved security.
Security enhancements and zero-touch deployment options with Platform SSO.
Impact on user adoption and ease of use for organizations with mixed Mac and Windows environments. 

Tuesday Aug 06, 2024

In this episode of "We Got Your Mac," we delve into the latest AI tools from Microsoft and Apple, exploring their implications for organizations using Macs at scale. We're joined by cybersecurity experts Brad Bowers and Jonathan Care to separate the fear, uncertainty, and doubt (FUD) from the facts. They discuss the different approaches taken by Microsoft and Apple, the potential security and privacy concerns, and provide practical advice for organizations considering adopting these new technologies. 
Tune in for a deep dive into the world of end-user computing and the evolving role of Apple in enterprise settings. For more episodes and other content, visit WeGotYourMac.com.  
This episode of We Got Your Mac is presented in collaboration with SHI’s Security Posture Review. SHI’s Security Posture Review takes the guesswork out of determining your current state of network security. From external vulnerability to remote access assessments, we rank the current status of your network – from all angles. Visit SHI.com/SecurityReview to learn more today! 
Discussed in this episode 
Introduction to the new AI-powered tools from Microsoft and Apple and their relevance to organizations using Macs.
Security and privacy concerns related to data storage, malware risks, and potential misuse by employers.
Concerns about employee monitoring and surveillance using AI tools.
Recommendations for organizations adopting these AI tools.
Broader implications for data governance in AI strategies. 

Tuesday Jul 23, 2024

Hosted by: Victoria Barber, Michael Brown, Scott Smith
In this episode, we get an update on Tom Rice's ongoing Apple deployment project with a large retail organization. The team assisted the customer in selecting a Mobile Device Management (MDM) vendor, enabling efficient management, configuration, and application deployment to the Apple devices.   
Next, we talk to regular co-host Kevin English about the potential of Apple Vision Pro in an enterprise setting, implications for the future of work, and why MDM support is critical to enterprise adoption of any new platform. Kevin joins us using his Vision Pro Persona, so if you’re able, we recommend watching the video version of this episode on YouTube! 
This episode of We Got Your Mac is presented in collaboration with SHI’s Zero-Touch X. When your employees need the latest devices shipped directly to their home or local workplace, and ready to go with the right apps, accounts and privileges, Zero Touch X is game-changer.   
Zero Touch X supports MacOS, iOS, Windows, Android and Chrome OS, helping support employee choice programs, improving user productivity and reducing the overhead on your internal IT teams.     
Give your device lifecycle the X Factor, learn more about SHI’s Zero Touch X today. 
Discussed in this Episode 
Challenges faced in deploying and managing Mac and iOS devices. 
Benefits of the MDM solution, including granular control and customization. 
Application deployment to specific departments or user groups. 
 Vision Pro's potential to transform workflows with its "infinite canvas" and 3D interaction capabilities. 
Comparison of Vision Pro with traditional VR headsets. 
New possibilities for data visualization and analysis through spatial computing. 
Gradual adoption in enterprises, requiring testing, evaluation, and integration into existing workflows. 
Vision Pro's potential to disrupt traditional work environments by reducing the need for multiple screens. 
Importance of developing custom applications and integrations to fully leverage Vision Pro's capabilities. 

Tuesday Jul 09, 2024

In this episode, Victoria and Scott sit down with Beau Ray, a cybersecurity expert at Stratascale, to discuss how Apple's accessibility features have transformed his work and personal life. Beau shares his experiences navigating the tech world with a visual impairment and highlights the importance of inclusive design. From text-to-speech capabilities to system-wide customizations, discover how Apple's commitment to accessibility is making a significant impact. 
Tune in for a deep dive into the world of end-user computing and the evolving role of Apple in enterprise settings. For more episodes and other content, visit WeGotYourMac.com. 
This episode of We Got Your Mac is presented in collaboration with SHI’s Mac Readiness Assessment. For a limited time, eligible customers who complete the assessment get a free trial of top-tier MDM solutions like Jamf Pro or Kandji. Visit SHI.com/MacAssessment today to see how SHI can unlock the full potential of your Apple fleet. 
Discussed in this episode:  
Beau's personal journey with visual impairment   
The role of Apple's accessibility features in his daily life   
The impact of the pandemic on accessibility for people with disabilities   
Specific Apple tools and features that enhance accessibility   
The importance of involving diverse communities in tech development
Future innovations and AI technologies that could further improve accessibility 

Tuesday Jun 25, 2024

In this episode, Victoria and Kevin kick off Season 2 with an exciting new format. Join us as we begin to follow an Apple deployment project in the retail sector, exploring the challenges and successes of integrating Apple devices in a traditionally Windows-dominated environment. Victoria sits down with Tom Rice to discuss the initial stages of the project and what we can expect throughout the season.   
Later, Rachel Schiff shares her journey from being a Windows user to becoming proficient with Mac, and how she leverages Apple products to enhance her work efficiency.   
Tune in for a deep dive into the world of end-user computing and the evolving role of Apple in enterprise settings. For more episodes and other content, visit WeGotYourMac.com.  
This episode of We Got Your Mac is presented in collaboration with SHI’s Mac Readiness Assessment. For a limited time, eligible customers who complete the assessment get a free trial of top-tier MDM solutions like Jamf Pro or Kandji. Visit SHI.com/MacAssessment today to see how SHI can unlock the full potential of your Apple fleet.  
Discussed in this episode:  
Apple deployment in retail: Replacing legacy POS systems with Apple devices  
Employee choice: The shift towards allowing employees to choose their preferred devices  
Challenges and integration: The technical and logistical challenges of integrating new Apple devices with existing legacy IT systems  
Transition to Mac: Highlighting the learning curve and the eventual productivity gains  
Apple ecosystem benefits: The seamless integration and efficiency of using Apple products across different devices for both professional and personal use 

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